Your satisfaction means a lot to us. If for any reason you decide not to keep your order, you may return any unused and unopened product within 7 days of receiving it.
To be eligible for a return, the product must be:
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Unopened and unused
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In its original packaging
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Returned in the same condition it was delivered
Please note that return shipping costs for change-of-mind returns are the customer's responsibility.
Because our products are personal care items, we cannot accept returns or exchanges once a product has been opened or used. This helps us ensure the safety and quality of every product we deliver.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos. We'll review your request and work quickly to provide the best possible solution.
Once we receive and inspect an approved return, we'll process your refund within 5–7 business days using the original payment method. For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or another agreed method.
If you have any questions, our support team is always happy to help.